This policy explains the conditions under which payments, advertising plans, automotive parts, and other products purchased through RIDES Flipping may be refunded, returned, or exchanged.
Effective Date • July 7, 2026
RIDES Flipping operates an automotive marketplace and dealership platform where users can advertise vehicles, purchase advertising and featured-listing plans, and purchase automotive parts and products through the RIDES Flipping Store.
RIDES Flipping may offer paid advertising services, including featured listings, promoted vehicle advertisements, subscription plans, packages, and other promotional services.
Once a paid advertising plan or featured-listing service has been purchased or activated:
Customers should carefully review the selected advertising plan, price, duration, and included features before completing payment.
RIDES Flipping provides marketplace services to help vehicle sellers advertise their vehicles and connect with potential buyers.
Payment for marketplace-related services is generally final and non-refundable once the service has been activated, initiated, or delivered.
RIDES Flipping does not guarantee that a listed vehicle will be sold, that a particular number of buyers will contact the seller, or that a listing will generate a specific number of inquiries.
RIDES Flipping may sell automotive parts, accessories, and other vehicle-related products through its Store. Store purchases are subject to the following exchange policy.
An automotive part or product may be eligible for exchange only when:
RIDES Flipping may inspect the product before approving an exchange.
RIDES Flipping Store products are not eligible for ordinary returns or cash refunds merely because the customer changes their mind, orders the wrong product, no longer needs the product, or does not want the product.
Where an exchange is approved, the remedy will be an exchange only, subject to product availability and the conditions of this policy.
Customers should confirm the required part, compatibility, model, variant, and specifications before placing an order.
If a customer receives a product that is:
the customer should contact RIDES Flipping as soon as possible and, where practical, provide photographs or videos showing the issue.
RIDES Flipping may investigate the issue and determine whether the product qualifies for an exchange.
If the issue is confirmed to be attributable to RIDES Flipping or the product was incorrect or defective when supplied, RIDES Flipping may provide an appropriate replacement or exchange, subject to availability.
Damage caused after delivery through installation, misuse, improper handling, modification, or normal wear and tear is not considered a qualifying product defect.
For safety, hygiene, compatibility, or commercial reasons, certain products may not be eligible for exchange. These may include products that:
RIDES Flipping reserves the right to determine whether a product meets the exchange requirements.
To request an exchange, customers should contact RIDES Flipping through its available customer-support channels and provide:
After receiving the request, RIDES Flipping may provide instructions for returning the product for inspection.
The customer should not send a product back without receiving exchange instructions from RIDES Flipping.
All exchange requests are subject to inspection.
RIDES Flipping may reject an exchange where inspection shows that the product has been:
Approval of an exchange request is not guaranteed merely because a request was submitted within 7 days.
Once an eligible product has been received and approved for exchange, RIDES Flipping will process the exchange within a reasonable period.
Depending on product availability, inspection, inventory, courier arrangements, and other operational circumstances, an exchange may require 5–10 business days after the eligible product is received and approved.
Customers will be informed if additional time is required.
Exchanges are subject to availability.
If the exact same product or part is unavailable, RIDES Flipping may offer an alternative product of comparable value, subject to customer approval and applicable price differences.
An unavailable replacement does not automatically create a right to a cash refund.
Where an exchange is requested because the customer selected the wrong product, changed their mind, or otherwise does not qualify for a fault-based exchange, any applicable delivery, courier, or handling costs may be the customer's responsibility.
Where RIDES Flipping confirms that an incorrect or defective product was supplied by RIDES Flipping, the company may determine the appropriate shipping or replacement arrangement.
Payments made for RIDES Flipping services, including advertising plans, featured listings, promotional packages, and similar digital or marketplace services, are non-refundable once purchased or activated.
For Store products, RIDES Flipping generally provides exchanges rather than returns or refunds, subject to the conditions described in this policy.
Where a refund is required by applicable law or is specifically approved by RIDES Flipping, the refund will be processed through the applicable payment method and may require reasonable processing time.
RIDES Flipping reserves the right to refuse an exchange or other remedy where it reasonably believes that a request involves:
Customers are responsible for reviewing product descriptions, specifications, compatibility information, quantities, prices, and other order details before purchasing.
For automotive parts, customers should verify that the selected part is compatible with their vehicle before completing an order.
RIDES Flipping recommends obtaining professional assistance where necessary for vehicle-part compatibility and installation.
RIDES Flipping may update this Refund, Return & Exchange Policy from time to time.
Any changes will become effective when the revised policy is published through RIDES Flipping's website or other official communication channels.
Customers should review the applicable policy before making purchases.
For questions regarding refunds, returns, or exchanges, please contact:
RIDES Flipping
Airport Ave, Cantt, Lahore, Pakistan
Phone: +92 326 6786666
Email: support@ridesflipping.com
By purchasing an advertising plan, featured listing, automotive part, or other product or service from RIDES Flipping, the customer acknowledges and agrees to the applicable terms of this Refund, Return & Exchange Policy.
