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Services, Payments, Featured & Boost Policy

This Policy governs the paid and information-based services provided by Rides Flipping, including listings, Featured Ads, Boosts, inspections, verification, insurance, transfer, registration, and finance facilitation.

Effective Date • Sep 03, 2026

Rides Flipping (Pvt.) Ltd. operates an automotive marketplace, advertising platform, and service-coordination platform. This Policy explains the terms that apply to listings, Featured Ads, Boosts, and other paid or facilitated services offered on Rides Flipping.

1. Purpose and Scope

This Services, Payments, Featured & Boost Policy (“Policy”) governs the paid and information-based services provided by Rides Flipping (“Rides Flipping”, “we”, “us”, “our”) through its website, mobile application, offices, representatives, partners and other authorized channels.

The services covered by this Policy include vehicle and motorcycle listings, Featured Ads, Boosts, automobile products, inspections, auction sheet verification, managed vehicle sales, insurance facilitation, transfer and registration facilitation, finance facilitation, advertising and other automotive-related services.

By purchasing, requesting or using a Rides Flipping service, the customer confirms that they have read and accepted this Policy and the applicable Terms & Conditions.

2. Nature of Rides Flipping's Services

Rides Flipping primarily operates as an online marketplace, information provider, advertising platform, verification/ facilitation platform and service coordinator.

Unless expressly stated otherwise in writing:

  • Rides Flipping is not the owner, seller, buyer, manufacturer, importer, insurer, financier, rental company or dealer of third-party vehicles or products.
  • Information supplied by sellers, dealers, manufacturers, insurers, banks, financial institutions, rental companies, government authorities and other third parties remains the responsibility of the relevant third party.
  • Rides Flipping does not guarantee the quality, condition, ownership, legality, suitability or performance of third-party vehicles, products or services.
  • Rides Flipping does not guarantee that a buyer and seller will complete a transaction.
  • Rides Flipping does not guarantee that a vehicle will sell, a rental will occur, finance will be approved, insurance will be issued or a government application will be approved.

Customers must conduct appropriate due diligence before completing any transaction.

3. Used Car Listings

3.1 Normal Listing

New Used-Car advertisements may be posted without a listing fee, subject to Rides Flipping’s Listing Policy. A normal listing will remain active for up to 30 days, unless:

  • the seller deletes it;
  • the seller marks it as sold;
  • Rides Flipping removes or suspends it;
  • the listing violates platform rules; or
  • another applicable restriction applies.

Free listing availability does not guarantee any particular number of views, calls, messages, leads or sales.

3.2 Featured Listing

Sellers may purchase enhanced visibility for their Used-Car listing. Available Featured periods are:

  • 7 Days
  • 14 Days
  • 21 Days
  • 28 Days

Featured pricing may be determined according to the vehicle’s engine CC/category and the selected Featured period. The applicable price will be displayed to the customer before payment.

A Featured Listing is an advertising and visibility service. It does not guarantee:

  • a sale;
  • a buyer;
  • a specific selling price;
  • calls;
  • messages;
  • views;
  • leads; or
  • a sale within a particular period.

3.3 Re-activation of Deleted or Expired Ads

Where Rides Flipping permits a deleted or expired listing to be reactivated:

  • Reactivation as a Normal Listing may be subject to the applicable reactivation fee.
  • Reactivation as a Featured Listing will be charged according to the applicable Featured package and vehicle CC/category.
  • Rides Flipping may require the seller to update or reconfirm listing information before reactivation.

4. Used Bike Listings

The same general structure applies to Used-Bike listings.

4.1 Normal Listing

New Used-Bike advertisements may be posted free of listing charges and may remain active for up to 30 days, subject to platform policies.

4.2 Featured Listing

Available Featured periods are:

  • 7 Days
  • 14 Days
  • 21 Days
  • 28 Days

Pricing may depend on the applicable motorcycle category/engine CC and selected period.

4.3 Re-activation

Deleted or expired listings may be reactivated subject to applicable charges. Normal and Featured reactivation charges will be displayed before confirmation.

5. New Car Price & Information Service

Rides Flipping may publish:

  • New-car prices;
  • Variants;
  • Specifications;
  • Features;
  • Taxes and fees information;
  • Financing information; and
  • Other automobile market information.

This service is primarily informational. Prices, specifications, availability, taxes, dealer offers and other information may change.

Customers should confirm final pricing, availability and specifications with the relevant manufacturer or authorized dealer before purchasing.

Rides Flipping does not guarantee that a dealer or manufacturer will honor information displayed on the platform.

6. New Bike Price & Information Service

Rides Flipping may provide:

  • New-bike prices;
  • Variants;
  • Specifications;
  • Features;
  • Market information; and
  • Other relevant information.

Information is provided for customer convenience and comparison purposes.

Customers should confirm final prices, availability and specifications with the relevant manufacturer or authorized dealer.

7. Auto Parts Listings

Rides Flipping may provide Normal, Featured and Boost advertising options for automobile parts. Featured periods may include:

  • 7 Days
  • 14 Days
  • 21 Days
  • 28 Days

Applicable pricing will be displayed before purchase.

Sellers remain responsible for:

  • Authenticity;
  • Condition;
  • Compatibility;
  • Part number;
  • Manufacturer information;
  • Warranty;
  • Photographs;
  • Pricing;
  • Availability; and
  • Legality.

Counterfeit, stolen, unsafe or unlawfully sourced products may be removed.

8. Rides Flipping Auto Parts / Online Products

Rides Flipping may separately offer selected automobile products for direct online purchase through its platform. Where available:

  • Customers may add products to a cart.
  • Orders may be placed online.
  • Products may be delivered to the customer’s provided address.
  • Delivery charges may apply.
  • Product-specific return/exchange conditions will apply.

The detailed rules governing physical-product returns and exchanges are contained in the separate Rides Flipping Return, Exchange, Cancellation & Refund Policy.

9. Rent-a-Car Listings

Rides Flipping may provide Normal, Featured and Boost promotional services for rental vehicles and rental companies. Featured periods may include:

  • 7 Days
  • 14 Days
  • 21 Days
  • 28 Days

Pricing will be displayed before purchase.

The rental provider remains responsible for:

  • Vehicle condition;
  • Rental price;
  • Security deposit;
  • Insurance;
  • Mileage limits;
  • Fuel policy;
  • Driver eligibility;
  • Identification requirements;
  • Fines;
  • Damage charges;
  • Cancellation terms;
  • Vehicle availability; and
  • Compliance with applicable laws.

Rides Flipping is not automatically a party to the rental agreement.

10. Boost Service

10.1 What is a Boost?

A Boost is a paid promotional service designed to temporarily increase the visibility of an eligible active listing.

Current Price: Rs. 100 per Boost

The price may be changed prospectively by Rides Flipping.

10.2 How Boost Works

Once successfully purchased and applied:

  • The listing receives a visibility push.
  • The listing may appear higher in relevant results.
  • The listing may subsequently move down as new listings and other Boosted listings are added.
  • A Boost does not permanently keep an advertisement at the top.
  • A Boost does not extend the listing’s original validity.
  • A Boost does not guarantee calls, messages, views, leads or a sale.

The exact position of a Boosted listing may depend on category, location, search criteria, traffic, other Boosts and platform ranking mechanisms.

10.3 Eligibility

A Boost may only be applied to an eligible active listing. A listing may be ineligible where it:

  • has expired;
  • has been removed or suspended;
  • violates platform policies;
  • contains materially misleading information;
  • is fraudulent or deceptive;
  • belongs to a restricted account; or
  • otherwise fails Rides Flipping’s eligibility requirements.

10.4 Multiple Boosts

Customers may purchase multiple Boosts where the applicable package permits. Each Boost constitutes a separate promotional service unless purchased as part of a bundle.

Used Boosts cannot ordinarily be converted into cash or another service.

10.5 Boost Refunds

A successfully applied Boost is generally non-refundable. No refund will ordinarily be provided merely because:

  • the seller received no enquiries;
  • the seller received fewer views than expected;
  • the vehicle was sold;
  • the seller changed their mind;
  • the seller no longer requires promotion; or
  • the Boost did not produce the expected commercial result.

If payment is successfully received but a confirmed technical failure prevents activation, Rides Flipping may provide a replacement Boost, account credit or other reasonable remedy.

11. Featured & Boost Bundles

Rides Flipping may introduce discounted packages containing:

  • Multiple Boosts;
  • Multiple Featured Listings;
  • Combined Featured + Boost services; or
  • Category-specific promotional packages.

Bundles may:

  • Apply across different departments;
  • Apply to different vehicle categories;
  • Apply to different engine CC ranges;
  • Provide discounted pricing; and
  • Have a defined expiry date.

The applicable bundle conditions, number of services, price and expiry date will be displayed before purchase.

Expired unused services may not be refundable or transferable unless expressly stated otherwise.

12. Sell It For Me / Managed Sale Service

Rides Flipping may provide a paid managed-sale service under which the Rides Flipping team assists the customer in marketing and coordinating the sale of a vehicle. The service may include:

  1. Advance paid vehicle inspection;
  2. Advance paid Featured Advertisement;
  3. Customer enquiry handling;
  4. Calls and chats managed by the Rides Flipping team;
  5. Buyer coordination; and
  6. Assistance in progressing the sale.

The Featured Advertisement under this service may have a one-month validity period, as specified at the time of purchase.

12.1 Commission

A 1% commission is payable after the successful closing of the vehicle sale. The commission is calculated on the final agreed transaction value, unless a different basis is expressly communicated before the service is purchased.

The customer must disclose the completed transaction where Rides Flipping has facilitated or materially contributed to the sale.

Rides Flipping does not guarantee that the vehicle will sell or that it will sell at any particular price or within any particular period.

13. Car Inspection

Rides Flipping may provide a paid vehicle inspection covering observable areas including:

  • Body condition;
  • Paint condition;
  • Visible damage;
  • OBD-II error scanning;
  • Engine oil leakage;
  • Basic physical components;
  • Visible engine-bay condition; and
  • Other basic inspection points included in the selected inspection package.

The inspection reflects the vehicle’s observable condition at the time and location of inspection.

The inspection is not:

  • A warranty;
  • Insurance;
  • A guarantee of future performance;
  • A guarantee that the vehicle is mechanically perfect;
  • A guarantee that there are no hidden defects; or
  • A guarantee that the vehicle has never been involved in an accident.

Latent, concealed, intermittent or dismantling-dependent defects may not be detected.

13.1 24-Hour Re-check

Where the customer identifies a material concern relating to an inspection item within 24 hours, the customer may request a re-check of the relevant item, subject to availability and inspection scope.

The re-check is intended to verify the inspection finding and does not create an automatic right to a refund.

Inspection fees are generally non-refundable once inspection work has commenced or an inspector has been dispatched.

14. Auction Sheet Verification

Rides Flipping may provide Auction Sheet Verification using third-party databases, records and information sources.

Before ordering a full verification, the customer should confirm available identifying information, including where applicable:

  • Chassis/frame number;
  • Colour;
  • Engine CC;
  • Model/year; and
  • Other relevant identifying information.

Where the identifying information matches the customer’s vehicle information, the customer may proceed with the full verification.

Rides Flipping cannot guarantee that:

  • Every historical record exists;
  • Every auction record is available;
  • Every third-party document is genuine;
  • All records are complete; or
  • Sophisticated alterations or fraud will always be detected.

Once verification work has commenced, the service fee is generally non-refundable.

15. Car & Bike Insurance Facilitation

Rides Flipping may facilitate contact with third-party insurance companies, brokers, agents or authorized insurance providers.

Rides Flipping is not the insurer unless expressly stated. The insurance contract is between the customer and the relevant insurer.

Premiums, coverage, exclusions, claims, approval and settlement are governed by the insurer’s terms.

Rides Flipping does not guarantee insurance approval or claim acceptance.

16. Car & Bike Transfer Facilitation

Rides Flipping may facilitate vehicle ownership-transfer services through relevant authorities and/or third-party service providers.

The customer remains responsible for providing genuine and complete documentation.

Government fees, taxes, biometric charges and other statutory costs are separate unless expressly included in the quoted service price.

Rides Flipping does not guarantee approval or completion within a specific timeframe where delays are caused by authorities, banks, biometric systems, missing documents or other third parties.

17. Car & Bike Registration Facilitation

Rides Flipping may facilitate vehicle registration through relevant authorities or service providers.

Rides Flipping does not guarantee:

  • Registration approval;
  • A specific registration number;
  • A particular completion timeframe;
  • Tax assessment;
  • Acceptance of imported vehicles; or
  • Approval where documents or vehicle history are defective.

Government fees and statutory charges are payable separately unless expressly included.

18. Car & Bike Finance Facilitation

Rides Flipping may facilitate financing applications through banks, leasing companies or other financial institutions.

Finance approval remains solely with the relevant financier. The financier may consider:

  • Income;
  • Employment;
  • Credit history;
  • Existing obligations;
  • Documentation;
  • Vehicle eligibility;
  • Down payment;
  • Bank policy; and
  • Regulatory requirements.

Rides Flipping does not guarantee approval, a particular interest/profit rate, tenure or financing offer.

19. Third-Party Advertising

Rides Flipping may provide paid advertising opportunities to legally registered:

  • Companies;
  • Organisations;
  • Firms;
  • Brands;
  • Service providers; and
  • Other lawful businesses.

Advertisements must comply with applicable law and Rides Flipping’s content requirements.

Rides Flipping may reject, suspend or remove an advertisement that is unlawful, misleading, fraudulent, inappropriate or otherwise contrary to platform policies.

20. Rides Flipping Advertising & Events

Rides Flipping may advertise, organise or promote:

  • Rides Flipping products;
  • Racing events;
  • Car shows;
  • Rallies;
  • Automotive exhibitions;
  • Promotional campaigns; and
  • Other automotive-related activities.

Separate event-specific terms may apply.

21. Government Automobile Information

Rides Flipping may provide links, information and guidance relating to official government automobile websites, portals and applications for customer convenience.

Rides Flipping is not a government authority.

Government procedures, fees, applications and requirements remain subject to the relevant government authority.

22. Payment Terms

Unless otherwise stated:

  • Paid services are payable in advance.
  • Services may begin only after payment is successfully confirmed.
  • Applicable taxes, statutory charges and payment-processing fees may apply.
  • Customers should retain payment receipts and transaction information.
  • Rides Flipping may request proof of payment where necessary.

23. General Refund Principle for Services

Paid advertising, Featured Listings, Boosts, completed verification services and services that have commenced or have substantially been performed are generally non-refundable.

A refund may be considered where:

  • Rides Flipping is unable to provide the purchased service;
  • Rides Flipping cancels a service before commencement;
  • A duplicate payment is confirmed;
  • Rides Flipping has charged incorrectly; or
  • Rides Flipping expressly approves an exception.

No refund is ordinarily due merely because the customer:

  • Changes their mind;
  • Sells the vehicle elsewhere;
  • Receives fewer enquiries;
  • Receives fewer views;
  • Does not like an inspection or verification result;
  • Does not obtain finance;
  • Does not obtain insurance; or
  • No longer requires the service.

Physical products are governed by the separate Return, Exchange, Cancellation & Refund Policy.

24. Fraud and Misrepresentation

Rides Flipping may remove listings, suspend accounts or restrict services where it reasonably suspects:

  • Fraud;
  • Stolen vehicles;
  • Forged documents;
  • Fake auction sheets;
  • Manipulated mileage;
  • False ownership;
  • Counterfeit products;
  • Misleading photographs;
  • Duplicate listings;
  • Price manipulation;
  • Payment fraud;
  • Impersonation; or
  • Other unlawful or abusive conduct.

Where a service or listing is removed because of the customer’s violation, the customer may not be entitled to a refund.

25. No Guarantee of Sale

Payment for Featured, Boost or other advertising services purchases visibility and advertising exposure, not a guaranteed transaction.

Rides Flipping does not guarantee:

  • Views;
  • Calls;
  • WhatsApp messages;
  • Leads;
  • Offers;
  • Buyers;
  • Rentals;
  • Purchases;
  • Selling price;
  • Time to sale; or
  • Conversion rate.

26. Third-Party Services

Rides Flipping may work with or refer customers to third parties including:

  • Banks;
  • Insurance providers;
  • Inspection providers;
  • Dealers;
  • Rental companies;
  • Government authorities;
  • Payment processors;
  • Logistics providers;
  • Verification providers;
  • Mechanics;
  • Workshops; and
  • Other service providers.

Rides Flipping is not responsible for independent acts, omissions, delays or decisions of third parties except where liability cannot legally be excluded.

27. Customer Responsibility

Customers are responsible for providing accurate and lawful information. Customers should independently verify:

  • Vehicle ownership;
  • Original documents;
  • Chassis/frame number;
  • Engine number;
  • Registration;
  • Taxes and fines;
  • Financing/lease status;
  • Accident history;
  • Mechanical condition;
  • Seller identity;
  • Insurance;
  • Finance terms; and
  • Other material information.

A listing appearing on Rides Flipping does not constitute an endorsement or guarantee.

28. Electronic Acceptance

By clicking “Pay”, “Book”, “Order”, “Confirm”, “Submit”, “I Agree” or an equivalent button, or by otherwise purchasing or using a Rides Flipping service, the customer confirms acceptance of the applicable terms and policies.

Electronic acceptance shall constitute acceptance to the extent permitted by applicable law.

29. Amendments

Rides Flipping may update this Policy from time to time.

The version applicable to a transaction will generally be the version in effect when the relevant service was purchased, unless otherwise required by law.

30. Governing Law

This Policy shall be governed by the laws of the Islamic Republic of Pakistan.

Customers should first contact Rides Flipping customer support to attempt to resolve disputes amicably.

Where a dispute cannot be resolved amicably, it shall be subject to the jurisdiction of the competent courts of Lahore, Punjab, Pakistan, subject to applicable law.